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Terms of use

 

Website Terms and Conditions

Surf.mt (the “Website”) is operated by Surf Creative Solutions Ltd, a company registered in Malta, holding company registration number C 106659 and having its registered address at Office 204, Level 2B, Centris Business Gateway II, Triq is-Salib tal - Imriehel, Zone 3,Central Business District, Birkirkara CBD 3020, Malta (the “Company”, “us”, “we”). 

These Terms and Conditions (the “Terms”) set out the terms under which the Company operates the Website. By visiting or using the Website, you accept to be bound by these Terms and Conditions, which are subjected to change.

Terms for Consumers

1. Access and Use of the Website

  • Consumers may browse and purchase products on the Website for personal use.
  • By accessing the Website, you agree to use it only for lawful purposes and in compliance with these Terms.

2. Account Registration

  • Consumers may choose to register an account, log in using existing credentials, or checkout as a guest. Registered accounts allow tracking of orders and other benefits.
  • Consumers must provide accurate and up-to-date information during registration and ensure login credentials remain secure. Notify Surf immediately of any unauthorized access.

3. Purchases and Payments

  • Orders require a valid payment method. By placing an order, you agree to pay the total price, including applicable taxes and shipping fees.
  • An email confirmation will be sent upon receipt of your order. Order fulfillment is completed when products are delivered, and the invoice is issued.
  • Refunds and returns are subject to the Website’s Return Policy.

4. Product Information and Availability

  • Surf strives to provide accurate product descriptions and availability. Errors or discrepancies may occur, and in such cases, Surf will inform you and provide refunds as necessary.

5. Privacy and Data Protection

  • Consumer data is collected and processed in accordance with Surf’s Privacy Policy.
  • By using the Website, you consent to the collection, processing, and storage of personal data necessary for order fulfillment and marketing (where applicable).

6. Limitation of Liability

  • Surf is not liable for indirect, incidental, or consequential damages arising from the use of the Website or products purchased through it.

Terms for Sellers

1. Registration and Account Setup

  • Sellers must register on the Website, providing accurate details such as business name, VAT number, and contact information.
  • Sellers are responsible for maintaining account security and must report breaches immediately.

2. Product Listing and Management

  • Sellers can list products, ensuring descriptions, prices, and stock levels are accurate. 
  • Sellers must adhere to the pricing structure as agreed upon at the time of signing the agreement.

3. Order Fulfillment and Shipping

  • Sellers are responsible for processing orders and adhering to shipping options, including same-day, or next-day delivery.

4. Fees and Payments

  • Surf deducts platform fees automatically from each sale. Sellers authorize these deductions by listing products on the Website.
  • Sellers are responsible for applicable taxes and compliance with local regulations.

5. Compliance and Responsibilities

  • Sellers must comply with all relevant laws and ensure product safety, accuracy, and intellectual property rights.
  • Sellers guarantee ownership or licensing rights for all uploaded content.

6. Account Suspension and Termination

  • Surf reserves the right to suspend or terminate accounts for violations, including false information, non-compliance, or misuse of the platform.

General Terms for All Users

1. Content Ownership

  • All content on the Website is owned or licensed by Surf. Unauthorized reproduction, distribution, or modification is prohibited.

2. Changes to the Terms

  • Surf may update these Terms at any time. Notice of significant changes will be provided via email or on the Website. Continued use constitutes acceptance of the updated Terms.

3. Governing Law

  • These Terms are governed by Maltese law. Disputes shall be resolved in Maltese courts.

4. Termination of Account

  • Users may terminate their accounts through the Website. Surf reserves the right to retain anonymized data for compliance and operational purposes.

5. Contact Information

For questions or concerns, contact Surf at:

  • Email: info@surf.mt
  • Phone: +356 77215267

By using the Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Version: 1.0
Date: 23/12/2024